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Le Mourier Terms and Conditions

Force Majeure: In the event of a cancellation to a session/s due to a force majeure (which include but are not limited to severely inclement weather, viral outbreak, island-wide disaster or other similar situations), Le Mourier Swim/Sea/Save will follow the guidelines issued by the Education Department. If local schools are closed for the safety of students, so do we and under such circumstances which are entirely beyond our control, unfortunately no refunds would be available for the cancelled session/s.

Changes to dates and times : Should a course need to be changed due to staff/ pool changes and the School is unable to arrange a replacement session at the original time it reserves the right to change that time / date as necessary. No refund will be given should you be unable to attend the replacement session.

Payment : Payment for all courses is in advance and by the due dates. No guarantee can be given that spaces and times will still be available were payments recieved after the due date. Payments may be made by online via our bookeo booking system, alternatively via telephone, cheque, debit and credit card (no American Express) and either paid at the office or by post with the relevant paperwork. All forms must be included with payments.

Refunds : Should you wish to cancel your course/tuition session/product/ a refund less a 20% cancellation fee will apply provided that notice is given in writing (email) within 14 days. Courses, private sessions, and one-off bookings will incur a 100% charge- ie no refund will be given- if the cancellation is within 14 days of the date of activity. Any deviation from this will solely be at the discretion of the managing director of Le Mourier Swim School Ltd. 

One to One and private lessons require 24hr notice or will be charged in full.

Cancellations of Courses and Bookings : Le Mourier Swim School Ltd. reserves the right to cancel a course or booking if the numbers are below the minimum required by us to continue with that course or booking.

Medical Conditions : It is the clients responsibility to inform Le Mourier of any medical conditions which would be pertinent for our instructors to be aware of.

Final Decision : The decision of the Managing Director of Le Mourier Swim School Ltd. for all matters will be final with regard to courses and bookings.

Health & Safety: The school will endeavour to follow industry best practices and Health & Safety guidelines to make every effort to reduce and eliminate the likelihood of accidents, although we cannot guarantee complete safety. The nature of the activities elements of risk are always present and cannot be completely removed. The school reserves the right to insist that all its safety precautions be unhindered and to remove and/or exclude members/customers in circumstances it deems necessary.

Photography: It is possible that the media/Le Mourier may film or take photos during the lessons although we will not allow private photography. By booking  you are expressing your agreement to this. You also agree that these details can be kept on our secure database to be held solely for Le Mourier Swim School which will not be given to any third party.

Policies & Procedures – Please click here

 

Thank you for taking the time to read our terms and conditions and we trust you understand the necessity for them. By continuing with your application and signing one of our forms/completing your booking/ paying for your product or service you do so acknowledge that you fully understand the terms above and agree to them.